Category: Product Update
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Product Update – Revamped Search in Geedesk
We have revamped the search engine. The entire module was written from scratch to make the search fast and accurate.
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Bug fixed: On Hold tickets were not getting escalated
This feature enables hotels to escalate tickets that are put on hold. * * * * Early last month we received a support ticket from one of our clients that the tickets that are put on hold are not getting escalated. Our support engineers tried to duplicate the issue and they too faced the same…
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Introducing the New and Improved Property Dashboard
If you are someone who manages multiple properties then you will find Geedesk’s new feature – The Property Dashboard useful. With the property dashboard, you can monitor all the guest complaints and requests across multiple properties on a single dashboard. You have to be an existing Geedesk customer to use the property dashboard. This new…
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Back in Action: VIP Description Returns to Geedesk
Welcome to Geedesk! We’re thrilled to share some fantastic news with you. You asked, and we listened. Brace yourselves for the return of a familiar functionality – VIP Description is back in action! In this blog post, we’ll walk you through the journey of its comeback