Increase Guest Engagement with Google Assistant
Google assistant is a virtual assistant powered by artificial intelligence and has been developed by Google and is equipped to engage in a two way conversation.
Geedesk's integration with Google Assistant empowers hotels to allow their guests to interact with them directly through their smartphones without installing any additional app.
Guests can request services and raise complaints from their smartphone and all this is accomplished without any human intervention.
Personalised Butler with Amazon Echo (Alexa)
Amazon has launched Alexa for Hospitality Geedesk automates the process of assigning the requests or complains to the respective department or service staffs.
This reduces the need for any kind of manual intervention and thus drastically increases the efficiency of the customer support team and service staff.