Testimonials
GRT Hotels & Resorts
“Overall, the implementation of Geedesk was a positive experience, marked by excellent support from the Geedesk team, effective training, smooth data migration, and seamless integration with our existing systems. This transition has significantly improved our support operations and our ability to deliver high-quality customer service.”
S. Sathish Kumar
( Operations Manager – IT & Data Center )
The Residency Towers - Coimbatore
“We find Geedesk to be an excellent product. It has resulted in increased efficiency, improved productivity, and better decision-making capabilities for our team. Geedesk has been implemented in all properties and will be used in all future hotels."
N. Balamurgan
( Cluster Manager - IT Business Support )
The Residency Towers - Chennai
“Geedesk is a very good application. It reduces lots of confusion in assigning tickets. We run the entire ticketing and internal communication through this app. In one of our hotels, we are using the Geedesk for the full operations. With no separate order taker in the Room Service. One of our hotels is also integrated with room automation iPad with Geedesk. So, guest can raise the ticket from their room itself. Geedesk has increased the service delivery rate almost by 80% than the manual process.“
P. Centhil Kumar
( Cluster IT Head )
The Radisson Blu - Kochi
“We recently had Geedesk installed, and the experience has been exceptional. The installation was seamless, with minimal disruption to our operations. Geedesk has greatly improved our ability to manage guest requests and complaints efficiently. It's user-friendly, and the thorough training provided made the transition smooth for our team. We are particularly impressed with Geedesk’s ability to track engineering issues and pending tasks, leading to noticeable improvements in response times and issue resolution. We highly recommend Geedesk for any organization looking to boost operational efficiency.“
Mahadevan
( General Manager )